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FAQ's

Moving TruckQuestion: Do you use something to protect our furniture during the move?
Answer: We blanket wrap, stretch wrap and/or tape your personal effects in order to avoid damaging them at no additional costs to you.

Question: Do you have a deposit requirement?
Answer: We have a 1 hour deposit pertaining to the hourly rate given to you during your consultation, and it is used towards your ending balance.

Question:Do you disconnect and reconnect appliances?
Answer: Yes

Question: Do you prorate after the hourly minimum?
Answer: We prorate by every quarter hour (15 min).

Question: Can I leave my items in my furniture?
Answer: No, we believe it would be in your best interest if you didn't due to added weight and the liability of damage during transit.

Question: What happens if I notice something wrong with charges?
Answer: If you have any questions regarding your bill; please contact us at (404) 668-0677 Ext: 102 or via email at daniel@247moving.net.

Question: How do you calculate the charges?
Answer: Upon completion of your move, we will calculate all hours worked and bill you accordingly. 

Question: Will my household goods be placed with someone else's household goods?
Answer: No, we only utilize our truck for your specific move. At no time will another's item(s) be loaded during your use.

Question: What happens if my move happens on a day of bad weather?
Answer: We will do our best to complete your move during any weather; with the primary concern of safety for our guys and your things in mind.

Question: Is tipping considered mandatory or required?
Answer: Not at all; we feel that it is something that you will determine upon completion of your move and should not be taking as mandatory or required in anyway.

Question: Are you licensed and insured?
Answer: Yes, we are fully licensed & insured and you will find that we meet all Georgia Public Service Commission (GPSC) regulations, our GPSC number is HG500181 and our US Department of Transportation (US DOT) number is 145 0224.

Question: What are your payment options?
Answer:We accept Visa, MasterCard, American Express, Discovery and/or cash as forms of payment.